Privacy Policy

Last Updated: 22/10/2025

Company Name: Rehlaty for Travel & Tourism
الموقع: Doha, Qatar

At Rehlaty for Travel & Tourism (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our travel services.

1. Information We Collect

Personal Information: Name, email, phone number, passport details, travel preferences, and any information you provide when booking a trip or filling out a form.
Payment Information: Details required to complete your booking, which are processed securely through trusted payment gateways.
Technical Information: IP address, browser type, device information, and browsing behavior on our website.
Cookies and Analytics: Data collected through cookies and tracking tools to enhance user experience and website performance.

2. How We Use Your Information

Process and manage travel bookings and reservations.
Provide customer support and respond to inquiries.
Send booking confirmations, updates, and travel-related notifications.
Personalize your travel experience and offer tailored recommendations.
Improve our services and website performance.
Comply with applicable Qatari laws and regulations.

3. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share it with:

Service Providers: Airlines, hotels, transportation companies, and tour operators necessary to complete your booking.
Technical Partners: Payment processors, hosting providers, and analytics services.
Legal Authorities: When required to comply with laws or government requests.

All third parties are required to handle your information securely and only use it for the intended purpose.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, alteration, or loss. However, no online system is completely secure, and we cannot guarantee absolute protection.

5. Your Rights

Under Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016), you have the right to:

Access your personal data.
Request correction or deletion of inaccurate or outdated information.
Withdraw your consent for certain types of processing.

To exercise these rights, please contact us using the details below.

6. Data Retention

We retain your information only as long as necessary to fulfill travel bookings, provide services, or comply with legal requirements.

7. Cookies Policy

Our website uses cookies to improve user experience and track performance. You can disable cookies through your browser settings, but some website functions may be affected.

8. Third-Party Links

Our website may contain links to third-party travel or service providers. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any personal data.